Privacy Policy

Who we are

This is the privacy policy for MomEase Shop, a digital printables store operated at momease-shop.madethis.ai. If you have any questions, reach us at team@momease-shop.madethis.app.

What data we collect

We keep it minimal. Here's what we collect and why:

• •Name & email address — collected when you make a purchase, so we can send your download link and order confirmation.
• •Payment information — we don't store your card details. All payments are processed securely by Stripe. We only see what Stripe shares with us (e.g. the last 4 digits of your card and billing country) for record-keeping.
• •Browsing analytics — we use anonymous analytics to understand how people use the site (e.g. which pages are popular). No personal data is tied to this — we can't identify individual visitors from it.
• •Contact form messages — if you send us a message through the contact page, we store your name, email, and message so we can reply to you.

How we use your data

• •To fulfill your order and deliver your digital download.
• •To send order confirmations and download links.
• •To send occasional emails about new products or promotions — only if you opted in at checkout or via the newsletter form. You can unsubscribe any time with one click.
• •To respond to your support or contact form messages.

We never sell your data

We do not sell, rent, or trade your personal information to any third party. Period.

Third-party services

To run this store, we use a small number of trusted third-party services. Each has its own privacy policy:

• •Stripe — payment processing. Your card data goes directly to Stripe, never through us.
• •MadeThis — the platform this store is built on, which handles digital delivery and order management.
• •PostHog — anonymous usage analytics. No personal data.

Cookies

We use session cookies only — these are temporary, expire when you close your browser, and are required for the store to function (e.g. keeping your session active while you browse and purchase). We do not use tracking cookies or advertising cookies.

Data retention

We keep your order information (name, email, purchase details) for as long as necessary to fulfill your order, handle any support requests, and comply with our legal obligations. You can request deletion of your data at any time by emailing us.

Your rights

You have the right to access, correct, or request deletion of any personal data we hold about you. Just email us at team@momease-shop.madethis.app and we'll take care of it promptly.

Changes to this policy

If we ever make meaningful changes to this policy, we'll update the date at the top of this page. We're committed to keeping things transparent and easy to understand.